06
Oct
07

Sun Burned!

Okay… this is just more of a rant for me than it actually is a “blog entry” but since it’s here… let’s just chalk it up as another post.

Sun_cellular_logoI used to have a Sun Cellular line a few years back… thinking, “Hey!  This 24/7 Call and Text Unlimited Promo is one great way for the family to keep in touch without actually spending a whole lot!”… WRONG!  The frustration and anger I went through due to hours of disconnections and calls not getting through from one party to another took it’s toll…!

Fast-Forward to present.  Since my wife is being sent by her office to Baguio (for a MONTH) to train personnel there, I figured Sun Cellular must’ve at least improved their services by now, right?  Right?!  So, me and the wifey decided to get prepaid simcards from Sun to help us “bridge the gap” so to speak while she’s up north.

173Well, seems like Sun Cellular hasn’t changed a bit… text messages give you error displays such as “Message not sent this time” or “Message sending failed”… especially during rush hour (late afternoon)… calling one another is just a frustrating and equally tiresome!  You’d think these Gokongweis would try to at least stay on the heels of Globe and Smart and try to be similarly competitive… but no matter how competitive you are in terms of call rates (FREE, in fact!)… it doesn’t make any sense if you cannot actually call, let alone text the other party.

And if it DOES go through… we still have the problem of message delays.  And I’m not just talking about 5 minute delays especially during the afternoon… some of your messages take forever to come in.  10, 20, 30 minutes… even more!

200094708117_1The 24/7 Call and Text Unlimited promo was a good idea… WAS.  I had friends here and there scurrying to purchase prepaid and postpaid Sun sims and using it as a secondary lines…!  Sun could’ve sustained the hype by improving their signal and strengthening their infrastructure.  Their excuse then was that since Sun was still new to the game, they still had to put up more cellsites in and around Manila and eventually a substantial amount of coverage all over the Philippines.

2-3 years after, you still get the sucky signal in Metro Manila which you’d expect to be “at par” already with their more successful and reliable counterparts.

So, in conclusion… after trying Sun Cell years back, going into exodus from their service, and coming back again… I only have this to say… “Up yours!  Shove your services and promos up where the SUN don’t shine!”.  Pun intended you, losers!

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13 Responses to “Sun Burned!”


  1. Oktubre 6, 2007 bandang 11:36 hapon

    you’re not alone. i did buy their prepaid sim twice, on both tries i didn’t get to use either for longer than three days. it’s just so frustrating, i had to stand near my bed’s headboard, or go behind the main door of the house to be able to be able to use the phone.

  2. Oktubre 7, 2007 bandang 12:53 umaga

    uh-oh… chuck’s pissed..

    parang hindi bagay sayo magalit chuck…

    *natatawa sa isang sulok

  3. 3 selvo
    Oktubre 7, 2007 bandang 9:50 umaga

    hehehe chuckie ako rin bumili dati ng sun sim on-board a cebu pacific flight. wala talaga akong plano bumili pero dahil marupok ako nagpadala ako sa matamis na ngiti ng stewardess (na ginagawan taga-lako ni gokongwei). ayun sa awa ng diyos di ko nagamit kahit minsan. wala akong naipadalang kahit 1 text or kahit isang call, panay error. ayun tinapon ko na lang. 24/7 ang kunsumisyon.

  4. 4 Kat
    Oktubre 7, 2007 bandang 3:23 hapon

    Yeah. And when you finally get connected, it’ll last for only 30 minutes. Good luck to try connecting again. *sigh*

    My mom wants to get a Sun and take advantage of the free calls and SMS, but for one, there’s no signal where she’s at. For another, if the service doesn’t improve, we told her it wasn’t worth it.

  5. 5 K
    Oktubre 8, 2007 bandang 3:47 umaga

    Funny how you reacted to this, Chuck. I wonder why my family back home stopped calling me via Sun Cell anymore. Same problem, they can’t get the right signal.

    toot.toot.

  6. Oktubre 8, 2007 bandang 12:02 hapon

    tsaka useless talaga. kasi kakaunti lang ang gumagamit ng Sun. parang yung joke about islacom before… para kang nasa isla… 🙂

  7. 7 Airwind
    Oktubre 8, 2007 bandang 9:54 hapon

    oi just in time .. bibili pa naman ako ng sun na sim to used as my secondary line … this made me think na wag na lang … 🙂

  8. 8 pao
    Oktubre 9, 2007 bandang 6:24 umaga

    naku, matagal ko na nga gusto i-try yang sun na yan, kaya lang ang daming horror stories tungkol diyan. mula sa masamang lagay ng signal hanggang sa mas masamang customer service. dahil dyan, hindi ko nalang sinubukan. tapos eto nanaman… ayusin dapat nila yang service kung ayaw nilang madala ang mga tao sa kanila at wala nang maglaka ng loob sumubok para i-check kung nag-improve na ba sila o hindi.

  9. Oktubre 9, 2007 bandang 11:51 hapon

    Buti na lang Moon ginagamit ko hahahaha.

  10. Oktubre 10, 2007 bandang 10:39 umaga

    @ Jun
    Hahaha… oh well, all sorts of horror stories about Sun Cell I guess. It just goes on and on and on and on and on…

    @ Az
    Hehehe! Bleh! Mukha bang masyadong “good boy”? 😛

    @ Selvo
    Tama ka diyan! 24/7 and kusumisyon! Naalala ko tuloy ang commercial ng Sun na may manananaggal sa bintana! If hey depicted the actual condition of their signal, dapat nagmumura na si Iya dahil hindi siya makatawag ng saklolo at inuuntog na niya ang cell niya sa mananaggal. LOL!

    @ Kat
    I agree. I wonder why Sun isn’t trying to improve their service. Even if they say that they prioritize post paid and non-24/7 customers, they should at least upgrade their service. It sucks so bad! Smart has a larger subscriber base (the largest actually) and yet they have no problems with connection… same with Globe.
    Sun lang talaga ang kakaiba! Nawawala pagka-kristiyano ko kapag sinusubukan ko na tumawag gamit ang Sun eh… 😛

    @ K
    Hehehe… what’s new. Looks like Sun never upgraded anything the past few years! Too bad they never listen to their consumers… Promotion on TV, radio and print will only get you so far. You still have to follow through with good service… even with more than enough advertisements, nothing beats “word of mouth”.

    @ Jun (Again)
    Hahaha… yeah… I remember that joke! Uy… lumalabas ang age! Hahaha!

    @ Airwind
    If you’re going to use it just as a second line, you can try. But only if you have the extra cash to actually get the prepaid sim. If you have only enough cash in your wallet to get the sim, DON’T na lang.

    @ Pao
    I can understand na wala pa silang 3G if they are concentrating on improving their 24/7 service… pero HINDI eh! They could’ve easily made more people opt for the 24/7 promo that they are offering rather than Smart’s 1.00 MMS rate or Globes Unlitxt promos, etc if only they improved they service.
    I’m sure Gokongwei doesn’t use Sun as his actual business line… if he did, he wouldn’t be able to get things done… 😛

    @ Lavern
    LOL… 😆

  11. Oktubre 11, 2007 bandang 3:44 umaga

    oops, alis ako dito –baka ma burn din ako, heheh… i can understand your frustration though.

  12. Hunyo 18, 2008 bandang 5:19 hapon

    LOL! i guess i’m not the only one who constantly complains about their services. their favorite palusot parati are: SENDING MESSAGE FAILED, MESSAGE NOT SENT THIS TIME, ERROR IN CONNECTION, NETWORK BUSY… see? i’ve memorized them all.

  13. 13 Wynell
    Nobyembre 25, 2012 bandang 12:11 umaga

    halo pare….. kamusta?anung balita?. i’m? from indonesia. i have many friend pinoy here in saudi….. visit http://goo.gl/HNBgn to watch pinoy tv shows


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